Delivery Information

1. DELIVERY SERVICE PROVIDERS

Golden Road Australia does not provide Delivery Services but engages Delivery Service Providers to assist us in the delivery of order(s) to Customer(s). Customer(s) acknowledges that Golden Road Australia does not provide Delivery Services to you and you agree that Golden Road Australia will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with Delivery Service Providers engaged by Golden Road Australia.

2. FREE DELIVERY

Free delivery is only applicable for order(s) over AUD$200.00.

3. DELIVERY POSTAGE RATES

Delivery postage rates are applicable to order(s) below AUD$200.00.

Applicable delivery postage rates will be borne by Customer(s) and will be added to the final Product(s) purchase price at checkout or on Customer(s) tax invoice if the transaction is privately invoiced.

4. VARIATION OF APPLICABLE DELIVERY POSTAGE RATES

Customer(s) acknowledges and agrees that Golden Road Australia can vary the applicable delivery postage rates at any time with notice given and/or from time to time and/or during special events as per the variation rates that are passed on by Delivery Service Providers engaged by Golden Road Australia. Applicable delivery postage rates variation notice shall be deemed given when the updated delivery postage rates are posted on Golden Road Australia website.

5. DELIVERY AND CONTACT INFORMATION

Customer(s) is responsible to ensure the delivery and contact information provided at order(s) checkout are correct. Examples of delivery and contact information can be and not limited to eg. Name, Delivery address and Contact details etc.

Customer(s) is responsible to contact Golden Road Australia as soon as practicable if any delivery and contact information provided at order(s) checkout are incorrect once it is discovered.

Any order(s) sent to Customer(s) which is refused or undeliverable because of incorrect delivery and contact information will be charged the applicable delivery postage rates including the return delivery postage rates back to Golden Road Australia. Additional delivery postage rates will be charged if Customer(s) requests for order(s) to be re-directed.

Golden Road Australia will not be responsible for any incorrect or failed order(s) delivery due to incorrect delivery and contact information and we reserve the right to refuse or cancel order(s) at our sole discretion and in some instances may issue a return or refund in accordance with the local law.

6. ADVICE ON DELIVERY TIMEFRAMES

Golden Road Australia is committed to delivering Customer(s) order(s) as efficiently as the processes allow by Delivery Service Providers engaged by Golden Road Australia however, delivery times will vary between orders. Advice on delivery timeframes shall be provided to Customer(s) through Delivery Service Providers engaged by Golden Road Australia.

FREE PICK UP

Free pick up is only available to:

  • Golden Road Australia wine gift box

Containing 1 packet of 400g Premium Golden Road Australia Sea Cucumbers and 2 bottles of Talisman wines (1 red and 1 white).

Pick up information will be advised by Golden Road Australia upon order(s) confirmation and receipt of order(s) payment.