Terms of Use

Please read these Terms of Use carefully. 

1. ABOUT GOLDEN ROAD AUSTRALIA E-COMMERCE WEBSITE 

Welcome to www.goldenroadaustralia.com.au (Website). 

Golden Road Australia Website provides User(s) the platform to access, browse and make purchase(s) of various Product(s) or any of our associated Product(s) or services listed for sale on our Website.  

2. ACCEPTANCE OF TERMS OF USE

By accessing and using Golden Road Australia Website, User(s) acknowledges that you have read, understood, agree to comply and be bound by these Terms of Use. If User(s) does not agree with these Terms of Use, please refrain and cease usage of our Website or any of Golden Road Australia services.

3. LICENSE TO USE WEBSITE 

User(s) of our Website must be at least 18 years old and agrees to use our Website for lawful purposes in accordance with these Terms of Use. User(s) is prohibited from engaging in any activity that could damage, disable, impair the functionality of our Website and/or to harvest any data from the use of our Website.

4. ACCOUNT REGISTRATION

User(s) may need to create an account to access certain features of our Website. 

User(s) is responsible for maintaining the confidentiality of your account information and agrees to accept responsibility for all activities of the account you have created. 

5. PRODUCT INFORMATION, IMAGES AND PHOTOS 

Golden Road Australia will make every effort to provide accurate and up-to-date information about our Product(s) on our Website. However, User(s) acknowledges that sizes, colours and packaging of actual Products(s) may differ from Website or in print. 

Golden Road Australia does not warrant the accuracy, completeness or reliability of any Product(s) information or other content on our Website as the information, images and photos on our Website and in print are for general illustration purposes only.

6. GENERAL DISCLAIMER  

These Terms of Use do not limit or exclude any guarantees, warranties, representations or conditions implied or imposed by the jurisdiction governing law, including the Australian Consumer Law (or any liability under them) which by law may not be limited or excluded.

Use of Golden Road Australia Website, the Payment Gateway and any of the Product(s) of Golden Road Australia, including Delivery Services Providers, is at User(s) own risk. 

All contents on Golden Road Australia Website, the Product(s) information, the Payment Gateway including Delivery Services Providers engaged by Golden Road Australia are provided to User(s) on an “as-is” and “as available” basis without warranty or condition of any kind. None of the affiliates, directors, officers, employees, agents, contributors, third party content providers or licensors of Golden Road Australia including any third party where Delivery Services Providers (are made available to you) make any express or implied representation or warranty about its Content or any Product(s) or services.  

7. ORDERS

Prior to the acceptance of order(s), Golden Road Australia may change its Product(s) prices at any time without notice.  

Order(s) may take 2 to 3 working days to be processed and may take a little longer to be processed during high volume or holiday period. Customer(s) acknowledges that order(s) is made when Product(s) purchase is placed and is confirmed on our Website and is subjected to the Conditions of Sale below. 

Conditions of Sale

  • Customer(s) agrees to pay the Product(s) prices for Product(s) or services, including any applicable taxes and shipping fees. 
  • Product(s) prices or services do not include delivery postage rates and will be added to order(s) where applicable except for Product(s) that is eligible for free shipping published by Golden Road Australia. 
  • Customer(s) is responsible to ensure that delivery and contact information provided at order(s) checkout are correct. Golden Road Australia will not be responsible for any incorrect or failed order(s) delivery due to incorrect information. 

(Please refer to Delivery information for more information.)

  • Customer(s) is responsible to ensure that orders(s) in their cart is correct before checking out as any amendments to order(s) will not be accepted once the order(s) is dispatched. 
  • Customer(s) is responsible to contact us immediately @ info@goldenroadaustralia.com.au if your order(s) is incorrect so Golden Road Australia can assist with any amendments before orders(s) is dispatched. 

(Please refer to Delivery information for more information.)

  • Golden Road Australia does not provide a refund where Customer(s) has changed their mind about products purchased. 
  • Golden Road Australia extends a Product Exchange and Returns policy if there are verified quality issues with Product(s). 

(Please refer to refer to Golden Road Australia Product Exchange and Returns policy for more information) 

In the event where there are concerns that Customer(s) order(s) has been lost/damaged in transit, it is the responsibility of Customer(s) to contact Golden Road Australia as soon as practicable so Golden Road Australia can investigate the issue. During the investigation, Golden Road Australia makes no representations as to the responsibility or liability for any order(s) that are presumed to be lost/damaged in transit. If order(s) is found to be lost/damaged in transit after investigation, Customer(s) acknowledges that Golden Road Australia liability is limited to the amount of any compensation that are recoverable from Delivery Service Providers after deducting reasonable costs of investigation and/if applying any compensation required by local law.

Golden Road Australia reserves the right to refuse or cancel order(s) at our sole discretion and in some instances may issue a return or refund in accordance with the local law.

8. PAYMENT 

Payment of Product(s) prices may be made through credit cards (Payment Gateway Provider) by using the credit card payment facilitated by Payment Gateway Provider. Customer(s) warrants that you have familiarised yourself with, and agree to be bound by, the applicable Terms and Conditions of Use, Privacy Policy and other relevant legal documentation provided by the Payment Gateway Providers.

Payment is to be made in Australian dollars. Payment remitted in foreign currency must include all related bank charges and currency conversion costs both on the payment and receiving end.

Payment purchase details may be recorded for future use.

A tax invoice will be issued after payment of the Product(s) prices has been confirmed and received by Golden Road Australia. 

9. GOODS AND SERVICES TAX (GST)

Product(s) prices expressed or described are inclusive of GST including where Product(s) is GST-free. 

Golden Road Australia reserves the right, upon issuance of a tax invoice, to recover from Customer(s)  any Goods and Services Tax (GST) payable in respect of supply of Product(s).

10. DELIVERY INFORMATION

Customer(s) acknowledges that Golden Road Australia engages Delivery Service Providers to assist in the delivery of order(s) to Customer(s) and merely facilitates Customer(s) interaction with Delivery Service Providers. 

Customer(s) acknowledges that Golden Road Australia does not provide Delivery Services and/or delivery insurance options if any and agree(s) that Golden Road Australia will not be liable to you for any special, indirect or consequential loss or damage, loss of profit or opportunity, or damage to goodwill arising out of or in connection with Delivery Service Providers engaged by Golden Road Australia.

(Please refer to Delivery information for more information.)  

11. PASSING OF RISK

The risk (but not title) with respect to Product(s) purchased passes onto the Customer(s) immediately upon delivery to Customer(s), the Customer(s) agent or courier as the case may be.

12. COPYRIGHT AND INTELLECTUAL PROPERTY 

All contents on Golden Road Australia Website including text, graphics, logos, images, video images, audio clips, button icons and software are the property of Golden Road Australia and are protected by copyright and other intellectual property laws. Unless otherwise indicated, all contents, titles and rights (including copyright) on Golden Road Australia Website are owned or controlled and reserved by Golden Road Australia. 

User(s) may not use, reproduce, republish, up-load to a third party, show or display in public, adapt or change in any way, transmit, post and distribute Golden Road Australia content and/or any third-party content on our Website for any purpose(s) or distribute any contents from our Website without Golden Road Australia express written consent.

Nothing you do on or in relation to our Website will transfer to any User(s): 

  • the business name, trading name, domain name, trademark, registered design or copyright of Golden Road Australia; or
  • the right to use or exploit Golden Road Australia business name, trading name, domain name, trademark or industrial design; or
  • Golden Road Australia systems or processes that is the subject of a patent, registered design or copyright.

Golden Road Australia is the owner of the Website (www.goldenroadaustralia.com.au) and has the sole discretion to modify, alter, add, suspend or terminate a section or the entire website at any moment without notice. 

13. PRIVACY AND COOKIES

Golden Road Australia takes User(s) privacy seriously and any information provided through your use of our Website and/through the Payment Gateway are subjected to Golden Road Australia Privacy Policy. 

(Please refer to Privacy Policy for more information.)  

Golden Road Australia uses cookies and similar technologies to enhance User(s) browsing experience and collect information about how User(s) uses our Website. 

(Please refer to Privacy Policy for more information.)  

14. LIMITATION OF LIABILITY AND INDEMNIFICATION

User(s) expressly understands and agrees that Golden Road Australia, its affiliates, employees, agents, contributors, third party content providers and licensors shall not be liable to you for any direct, indirect, incidental, special consequential or exemplary damages which may be incurred by you however caused and under any theory of liability. This shall include, but is not limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation and any other intangible loss arising out of User(s) use of our Website or our Product(s) and services offered on our Website.

User(s) agrees to indemnify and hold Golden Road Australia, its affiliates and their respective officers, directors, employees, and agents free from harm of any claims, liabilities, damages, or expenses arising out of User(s) use of our Website or any violation of these Terms of Use.

Golden Road Australia is not responsible or liable in any manner for any site content (including the Content and Third-Party Content) posted on our Website or in connection with our Product(s) information, images and photos, whether posted or caused by users of our Website, by third parties or by any of the Product(s) purchase services, Delivery Service Providers or the Payment Gateway Providers offered by Golden Road Australia.

15. GOVERNING LAW OF JURISDICTION

These Terms of Use are governed and construed in accordance with the laws of Western Australia, Australia. Any dispute, controversy, proceeding or claim of whatever nature arising out of or in any way relating to these Terms of Use and the rights created hereby shall be governed, interpreted, and construed by, under and pursuant to the laws of Western Australia, Australia, without reference to conflict of law principles, notwithstanding mandatory rules. 

16. OTHER GENERAL CONDITIONS

Golden Road Australia reserves the right to refuse service to anyone for any reason at any time within our rights.

User(s) agrees not to reproduce, duplicate, copy, sell, resell or exploit any portion of Golden Road Australia Product(s), Product(s) information, photos and images, Product(s) purchase services or the access granted to Product(s) purchase services or any contact on our Website.  

User(s) understands that your content (not including credit card information) may be transferred and transmitted unencrypted over various networks and the content may change in order to conform and adapt to technical requirements of connecting networks or devices. 

Note: Credit card information is always encrypted during transfer over networks.

17. CHANGES TO TERMS OF USE

Golden Road Australia reserves the right to modify or update these Terms of Use at any time. An updated version will be posted on our Website with the effective date if any.

18. CONTACT US

If you have any questions or concerns about these Terms of Use, please contact us at:  

Golden Road Australia

PO Box 1 Belmont WA 6984, Australia.
Phone: +61 426 171 465
Email: info@goldenroadaustralia.com.au